Q&A: how can i find out who own my mortgage loan? i want to apply for the obama recovery refinance and modification?

Posted on Oct 26, 2012 in HARP Refinance

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obama refinance
by woodleywonderworks

Question by joel: how can i find out who own my mortgage loan? i want to apply for the obama recovery refinance and modification?
i dont know what site to go to. i know theres a site to find out who owes my loan. i cant get thru to my lenders because the call volumes are high. but someone told me that i can access that info by going to a gov site to put in info for my lender, ask street address, ampoule etc. i have a fha loan.

Best answer:

Answer by golferwhoworks
FHA is the loan backer not Fannie or Freddie

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  1. MERS for Homeowners

    Welcome to MERS for Homeowners

    While MERS primarily provides services to mortgage companies, we also offer an important benefit to homeowners—we keep track of the identity of Servicers that registered loans on our system.


    The servicer is YOUR mortgage company. It is the company that handles the day-to-day tasks associated with managing your loan. Their duties include but are not limited to:

    Collecting and remitting loan payments
    Responding to borrower inquiries
    Making advances when required
    Accounting for principal and interest
    Holding funds for payment of property taxes and hazard insurance (also called Managing your escrow account)
    Making any physical inspections of the property
    Counseling delinquent mortgagors
    Supervising foreclosures and property dispositions in case of defaults
    After your mortgage loan closed, your lender more than likely outsourced the job of managing your loan to another company called a SERVICER. This is the company you call when you have questions about your loan.


    There are three reasons why you must always keep track of the identity of your Servicer:

    Your Servicer is responsible for handling any questions you have about your mortgage loan. Payoff amount? Contact them. Taxes and hazard insurance? They should have that information too. Check your payment booklet. Do you see a toll-free number you can call or a website you can access?
    Your Servicer is also responsible for collecting your payment. To avoid late fees and potential fraud, make sure you are sending your payment to the correct Servicer.
    If you are unable to make the payments on your mortgage and wish to negotiate the terms of your loan, you may only do so with your Servicer. Contrary to popular belief, it is your Servicer and not the lender that can negotiate the terms of the loan with you.

    MERS can help! You may:

    Dial the toll-free MERS® Servicer Identification System at 888-679-6377, an automated touch-tone system, or
    Access MERS® Servicer ID, a free web-based system.
    Before calling or accessing the website above, please have the following information ready:

    The property’s mortgage identification number (MIN), or
    The borrower’s name and social security number, or
    The property address
    For more information and assistance on your mortgage loan, please visit one of the following websites:
    HopeNow. An alliance between counselors, servicers, investors and other mortgage industry participants to assist distressed homeowners.
    MortgageTown. Sponsored by the National Consumers League. Educates consumers on the step-by-step process of obtaining a mortgage.
    Neighborworks America. A national nonprofit organization created by Congress to provide financial support, technical assistance, and training for community-based revitalization efforts.

  2. you’re just going to have to go on hold for hours at a time – with the rates being so low, all lenders are overwhelmed with refinancing calls – and they laid off a lot of people last year, so they are short-handed

    going thru the internet won;t get you connected to a human any faster –